Privacy Policy big777

01Introduction

Big777 takes personal data protection seriously. This Privacy Policy explains how we collect, process, store, and protect the personal information you provide when using the big777 platform — whether through our official website or mobile app on Android or iOS.

By registering an account or using any big777 service, you agree that your personal data will be processed in accordance with the terms set out in this Privacy Policy. We encourage you to read this policy in full to understand your rights and how your information is handled.

This policy applies to all registered big777 users, visitors to our website, and any individual who interacts with us through customer support channels. If you have any questions about this policy, our team is ready to assist via live chat, available 24 hours a day.

02Personal Data We Collect

Big777 only collects data necessary to provide you with a safe and quality service. The following are the categories of data we collect:

Registration & Identity Data

• Full name — for identity verification and personalising your experience.
• Email address — for login, account notifications, and important communications.
• Phone number — for two-factor authentication (2FA) and customer support.
• Date of birth — to verify that you meet the minimum age requirement of 18 years.
• Password (encrypted) — stored in hashed form and never saved as plain text.

KYC Verification Data

• Copy of identity card, passport, or valid identity document.
• Proof of residential address such as a recent utility bill or bank statement.
• Other supporting documents required for KYC compliance.

Financial & Transaction Data

• Bank account number or e-wallet registered for deposit and withdrawal purposes.
• Records of all transactions including deposits, withdrawals, and wagering history.
• Payment information required for processing financial transactions.

Technical & Usage Data

• IP address, device type, operating system, and web browser version.
• Access log data including Login times, pages visited, and session duration.
• Country-level geolocation data for geographic restriction compliance.
• Game data including betting records, wins, and full game history.

03How Personal Data Is Used

Every piece of data we collect has a clear and legitimate purpose. big777 uses your personal data for the following:

Big777 will not use your personal data for any purpose beyond those stated above without obtaining your consent first. You may withdraw your consent to receive marketing communications at any time via your account settings or by contacting our customer support.

04Data Sharing with Third Parties

Big777 does not sell, rent, or disclose your personal data to third parties for marketing purposes. However, under certain circumstances, we may need to share your data with the following parties:

Trusted Service Providers

We work with carefully selected third-party service providers to help operate our platform. These include payment gateway providers, KYC service providers, server hosting companies, and analytics service providers. All providers are bound by strict data protection agreements and are only permitted to use your data for the purposes we specify.

Legal Authorities

Big777 will disclose personal data to government authorities or law enforcement if required to do so by law, court order, or official investigation. We will notify you of any such request where permitted by law.

Business Transfer

In the event of a merger, acquisition, or sale of big777 business assets, users' personal data may be transferred as part of those business assets. You will be notified in advance should this occur.

05Personal Data Security

Big777 continuously invests in the latest security infrastructure to ensure your personal data is always protected to the highest standard. Our security measures include:

• 256-bit SSL encryption: All data transmissions between your device and big777's servers are encrypted using the latest TLS/SSL protocols, ensuring no third party can intercept or read your data.
• Encryption of data at rest: Sensitive information such as passwords and KYC documents is stored in encrypted form on big777's secure servers.
• Internal access controls: Only staff with specific authorization may access users' personal data, and every access is logged for audit purposes.
• Regular security testing: The big777 infrastructure undergoes regular penetration testing and security audits conducted by independent security experts.
• Two-factor authentication (2FA): You can enable 2FA for an extra layer of protection on your account, ensuring only you can access it even if your password is compromised.
• 24/7 Monitoring: big777's automated monitoring system detects and responds to any security threats in real time.

While we take all reasonable precautions, no system is entirely free from cybersecurity risks. In the event of a data breach affecting your information, big777 will notify you within the timeframe required by applicable law.

06Cookies & Tracking Technologies

Big777 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform runs optimally. The following are the types of cookies we use:

Essential Cookies (Required)

These cookies are required for core platform functions such as login session management, language preferences, and security settings. Without them, the big777 platform cannot operate properly and you will be unable to log in to your account.

Performance & Analytics Cookies

We use analytics cookies to understand how users interact with our platform — which pages are visited most, how long users spend on a page, and where users encounter issues. This data is collected in aggregate and cannot be used to identify you personally.

Preference Cookies

These cookies store your preferences — such as display theme, language settings, and game preferences — so you don't have to reconfigure them every time you log in to big777.

07Data Retention Period

Big777 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law.

• Active account data: Retained for the duration your account is active and for 5 years after account closure for legal compliance purposes.
• KYC documents: Retained for a minimum of 5 years after the end of the business relationship, in accordance with anti-money laundering legal requirements.
• Financial transaction records: Retained for 7 years in accordance with financial and tax legal requirements.
• Support communication logs: Retained for 2 years for quality control and dispute resolution purposes.
• Technical data & server logs: Retained for 90 days before being automatically deleted.

Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to your identity. The data deletion process follows strict security procedures to ensure the data cannot be recovered by any party.

08Your Rights as a User

As a big777 user, you have certain rights regarding your personal data. We fully respect these rights and make it easy for you to exercise them:

To exercise any of the rights above, please contact the big777 customer support team via live chat or email. We will process your request within 30 calendar days from the date of receipt.

09Privacy Policy Amendments

Big777 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. We are committed to informing users of any material changes.

When we make significant changes, you will be notified via email to the address registered on your account and/or through a prominent notice on the big777 platform, at least 14 days before the changes take effect.

The "Updated" date at the top of this page indicates when this Privacy Policy was last reviewed. We encourage you to check this policy periodically to stay informed about how we protect your information.

10Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how big777 handles your personal data, we are here to help.

• Live Chat: Available 24 hours a day, 7 days a week via the live chat icon at the bottom corner of the big777 platform.
• Email: [email protected] — we will reply within 1–2 business days.
• FAQ: Visit FAQ page us for answers to common questions about privacy and account security.

For requests relating to personal data rights (access, correction, deletion), please clearly state the type of request and include the required identity verification details so we can process your request promptly and securely.